FAQ

General Service

What is DTF printing?
Direct-to-Film (DTF) printing is a process where vibrant, durable images are printed onto a transfer film and then pressed onto apparel or fabric using heat. This method means your design will be vivid, precise, and long-lasting on any of our available items.

How does your Pick & Press event service work?
You (or your guests) select a design and apparel item before the event, or even at the event itself. Our team arrives on site and applies your chosen design to your item in real time. You leave the event with unique, expertly finished merchandise—no waiting, no shipping needed!

What kinds of events do you serve?
Our Pick & Press service is perfect for baby showers, festivals, corporate gatherings, schools, fundraisers, family reunions, birthdays and parties of all kinds. Packages are available for events large and small.

Customization & Artwork

Can I submit my own design?
Absolutely! Bring us your custom artwork, or choose from our collection of best-sellers. We’ll review your file and help make sure your design prints beautifully.

What file format do you need for custom orders?
For best results, submit your artwork as a high-resolution PNG with a transparent background. If you need help with file prep, let us know and our design team can assist.

Do you offer design help?
Yes! Our team specializes in creating and optimizing custom artwork for DTF printing. If you need ideas or want a new logo or graphic, we’re happy to help.

Product & Quality

Which apparel items can I customize?
We offer a wide selection, including shirts, hoodies, tote bags, and more. Browse our SHOP page or ask about special requests for yourself or event.

How durable are the prints? Will they fade or crack?
Our DTF prints are built to last and maintain their color and feel for many washes. Just follow our care instructions for the best results.

Are your inks and products safe?
Yes. We use high-quality, non-toxic inks and source apparel from trusted suppliers.

Orders, Payment & Pricing

How does pricing work for events?
We have tiered packages designed to fit different budgets and event sizes. Contact us for a custom quote based on your needs.

Is there a minimum or maximum order?
We can accommodate most group sizes. For very small or large events, please get in touch to discuss your project.

What payment methods do you accept?
We accept credit/debit cards, electronic payments, cash app, afterpay, klarna or pre-arranged invoicing for businesses and organizations (Net 15/30).

Event Logistics

What do you need from the event host?
We typically require a small setup space and access to electricity (120 volts wall outlet). All other equipment, supplies, and staff are handled by our team.

How long does it take to press an item at my event?
Most items are pressed and ready within minutes, depending on the design and volume.

Shipping & Delivery

Do you ship orders?
For most events, your items are made on-site and taken home the same day! For custom orders placed through our SHOP page, we offer shipping—delivery times vary by location. Pick up/Drop off options for Tulsa, OK + surrounding areas & Denver, CO + Surrounding areas for additional fee subject to availability.

Support & Care

Who do I contact for help or if there’s a problem?
If you have any issues, please reach out via our email Support@mcbridemadeit.com. Our team is dedicated to making it right.

How do I care for my custom apparel?
Wash gently with cold water and inside-out for best results. Avoid harsh detergents and high heat.

Meet the Team

Who will I work with at McBride Made It?
You’ll be served by our family team: Autumn (CEO), Dev’yon (COO), and Rebekah (CFO), all dedicated to quality service and a welcoming, personalized experience.